CANCELLATION – Reinventing Nicotine Retail: From Concept Stores to AI-Driven Distribution

Charles Kuhlmann, Founder & CEO Just Start Group / Nikoteca

The rapid growth of nicotine pouches is reshaping not only product innovation but also the way next-generation nicotine products are sold. New retail concepts are emerging that combine specialised product knowledge, premium store environments and technology-driven distribution.

Charles Kuhlmann, founder and CEO of Nikoteca, shares insights into building the world’s largest dedicated nicotine pouch retail chain. From concept stores in Finland and franchise expansion across Europe and the US to AI-powered vending solutions, he explores how retail innovation, data and automation are transforming consumer access and the commercial landscape for smoke-free alternatives.